Send an Inmate Mail | Potomac Highlands Regional Jail and Correctional Facility WV (2024)

What is Inmate mail?

By law, every inmate is entitled to receive mail delivered through the United State Postal Service. While for years, this mail was always delivered in the form of a letter or a postcard from friends and loved ones directly to the inmate, the definition of inmate mail has changed a bit.

Inmate mail can be:

• A letter in an envelope,
• A postcard,
• A greeting card, or
• A digital letter

Because of security and contraband concerns, mainly the paper and envelope that a letter is written on or enclosed in, being soaked in a liquid form of drugs, many jails are increasingly limiting the type of mail inmates can get.

Some still allow regular mail in an envelope with a stamp, but many now have the letter sent to a third-party that opens the letter, scans it and the envelope into a computer, emails the letter to the jail where they print it out, giving the photocopies to the inmate, or they send it to a computer kiosk or tablet digitally that the inmate can access.

Others only allow postcards, specifically the white, pre-stamped postcards that you can purchase from the post office.

When greeting cards are allowed, they can’t be cards with glitter, music or other do-dads. They can only be plain paper cards.

Some jails, in fact most, require that mail be written or typed with only black or blue ink. Some allow black pencils to be used.

None allow crayons, markers, lipstick prints, etc.

All require white envelopes, white paper or lined paper such as from a pad. Very few allow paper that is card stock. It must be plain white, 20-lb. printer paper.

To see the inmate mail policies for Potomac Highlands Regional Jail and Correctional Facility check out the inmate mail details above or call the jail at 304-496-1275 for specific information.

What is my inmate’s mailing address?

There are five different types of addresses for every jail:

1. The physical address of the jail
2. The mailing address for an inmate’s personal mail
3. The mailing address for the inmate’s legal mail
4. The mailing address for the jail’s administrative staff
5. The mailing address for sending money to the inmate’s trust or commissary fund
Visit the Inmate Money page for this information

In general, the only three addresses that friends and family of inmates need to be concerned about are:

• The inmate address for personal mail.
• The address for sending money orders to the inmate’s commissary account.
Visit the Inmate Money page for this information.
• The physical address of the jail.

Because this section is about mailing an inmate, the address for mailing an inmate is:

Inmate's Full Name & Inmate ID#
Potomac Highlands Regional Jail & Correctional Facility-WV
P.O. Box 247
Phoenix, MD 21131

or
Inmate's Full Name
Inmate ID#
Potomac Highlands Regional Jail and Correctional Facility
13 Dolin Drive
Augusta, WV 26704

If the red address is visible, then use that address, as that is the new address the jail is using for an inmate's personal mailto combat contraband entering the facility.

How do I mail a letter to an inmate in jail?

To mail a letter to an inmate in the Potomac Highlands Regional Jail and Correctional Facility, first completely read all the mail policies and guidelines that are on this page. Also read any updated mail guidelines that are on the official page for facility. If you still have questions, then call the jail at 304-496-1275 and ask specifics.

It is important to understand that if even one thing is done incorrectly when sending a letter to the jail, even if everything else is done correctly, then your letter will not be delivered to the inmate. In fact, even though the jail claims they will mail your letter back to you so that you will know it was not delivered, there is always the chance it will be disposed of.

So here you are at home, wondering why your inmate is not responding to your letter, when in fact, they may not have even received it.

How do I address an inmate?

All mail to the inmate must be addressed as follows:

A full return address, which includes your full name and full address. Without this the mail will not be delivered to the inmate.

A complete address to the inmate, including:

Full Name (name that they were booked under)
Inmate ID# (booking #, SO #, etc.)
Inmate’s Housing location (if you know it)
Potomac Highlands Regional Jail and Correctional Facility
Mailing Address
City, State, Zip code

Inmate's Full Name & Inmate ID#
Potomac Highlands Regional Jail & Correctional Facility-WV
P.O. Box 247
Phoenix, MD 21131

Send an Inmate Mail | Potomac Highlands Regional Jail and Correctional Facility WV (1)

A letter that is not addressed completely may not get delivered. Keep in mind that often there is more than one inmate in a jail with the same name. You certainly don’t want the wrong inmate getting your private mail, do you?

If a letter is not delivered to an inmate, will they be notified?

Sometimes. There are some jails that will deliver you a notification that a letter which was intended for you was returned because it was either improperly addressed, did not have return address, contained contraband of some sort, had things written in it that were against mail and jail policies, or were sent by someone you were not allowed contact with such as co-defendant or someone the court had forbidden contact with such as a spouse in a domestic violence case.

Most of the time though, the letter is either returned or destroyed, and if there are illegal substances in the letter, it will be turned over to the Hampshire County Sheriff or District Attorney for possible criminal investigation and/or indictment.

What can I send to an inmate by mail?

Generally nothing but a letter, printouts from a computer printer or photographs can be sent to an inmate in the mail. If there is anything else enclosed, the entire letter and the contents will be returned to you or destroyed.

There are a few exceptions to this, such as several county jails in New York, including the infamous Riker’s Island. Riker’s allows all kinds of things to be mailed to an inmate, including a box of items every month.

Can I send pictures to an inmate?

Every jail has their own policy regarding allowing inmates to receive photographs in the mail, if at all. For Potomac Highlands Regional Jail and Correctional Facility’s policy, review the information on this page.

In general, most jails allow an inmate to have anywhere from four to six photographs in their possession at any one time. These cannot be polaroids, and the photos cannot be construed as even mildly sexual (such as a woman or child in a bathing suit), gang related, drug related or violent.

Some jails allow only photocopied photos.

Some jails only allow photos that are sent digitally and must remain digital.

There are only a few jails that do not allow any photos of any kind.

If you are still uncertain as the policy regarding photographs at this facility, call them at 304-496-1275.

Can I send newspapers, magazines and books to an inmate in the Potomac Highlands Regional Jail and Correctional Facility?

Most jails allow newspapers, magazines and books to be sent to an inmate, if they come directly from the publisher, such as directly from the newspaper or magazine themselves, or from the specific book publisher or trusted mail order source such as Amazon or Barnes and Noble.

There is often a limit of the quantity of books and magazines an inmate can either receive at one time, receive each month, or have in their possession at any one time.

Hardcover books, or books with wire spiral binders are never allowed.

Any publications that portray or discuss violence, sex, gang activity, drugs, jail escapes or anything else against jail policies are not allowed and will be returned.

The policy of the Potomac Highlands Regional Jail and Correctional Facility should be detailed on this page. However, if it is not, then call the jail at 304-496-1275 and ask.

Keep in mind that the address the publications should be mailed to is not always the mailing address of where the inmate gets their regular mail, the mail that is scanned and forwarded digitally to them.

The mailing address for publications is:

Inmate's Full Name & Inmate ID#
Potomac Highlands Regional Jail & Correctional
13 Dolin Drive
Augusta, WV 26704

or
Inmate's Full Name
Inmate ID#
Potomac Highlands Regional Jail and Correctional Facility
13 Dolin Drive
Augusta, WV 26704

Use the address in red if it is visible to you.

NOTE: There are a few New York jails that allow publications to be sent directly to them as opposed to having it sent through the publisher. One of the most notable exceptions is Riker’s Island in New York City.

How often can I send letters or cards to an inmate?

There is no limit to how often you can send letters or cards to an inmate. You are only limited to the types of letters and cards that you can send, considering Potomac Highlands Regional Jail and Correctional Facility’s policies, which are outlined on this page.

How often can the inmate mail letters?

An inmate can mail letters as often as they like. There is no limit to the number of letters that an inmate can write and send. They are only limited by the number of stamps they can afford to purchase through commissary, and the amount of commissary spend that the Potomac Highlands Regional Jail and Correctional Facility allows.

What is considered contraband in the mail?

Contraband is defined as anything that the jail does not allow to be mailed to an inmate, which is just about everything. The list would fill ten sets of encyclopedias.

It easier to say what is allowed to be sent through the mail:

• When allowed, a certain number of photographs.
• When allowed, newspapers, magazines and books, if they are sent from a publisher.
• When allowed, a care package of snacks, hygiene products or clothing from a commissary company that has contracted with the jail.

Can I send printouts from my computer to an inmate?

Some jails allow printouts of photographs and information to be sent to an inmate through the mail. Refer to the mail policy on this page or by calling the jail directly at 304-496-1275.

Can I send an inmate a package?

Many jails contract with companies that send food, hygiene products and/or clothing to inmates. These can be purchased and sent by friends and family on a weekly or monthly basis.

You can only send items from the one that your jail has a contract with.

Check this page, the Money Page or the Commissary Page for further information, or call the jail at 304-496-1275 to see which one that the Potomac Highlands Regional Jail and Correctional Facility works with.

Here are the commissary package companies, in alphabetical order, that provide this service to jails in the United States:

Access Securepak
Care A Cell
Commissary order
Correct Pay
Express Account
icare
Inmate Canteen
Jail ATM
Jail Pack Store (McDaniel Supply)
My Care Pack
Oasis (jailcanteen)
Prodigy Solutions
Tiger
Union Supply Direct

Can I send an inmate a gift?

The only gifts you can send an inmate must come from one of the stores above, and Potomac Highlands Regional Jail and Correctional Facility must contract with them.

If I send something to an inmate that is not allowed, can the inmate or I get in trouble?

If the item that you send an inmate is illegal, then you and/or your inmate can get in trouble, otherwise if it is not illegal, it will just be destroyed or in some cases, returned to you.

Note that if you continue to send items that are considered contraband, some of your communication privileges with your inmate, such as visitation or phone calls, may be suspended.

Can I send an inmate postage stamps?

No, you cannot send postage stamps. Stamps must be purchased by the inmate through commissary. You can send them the money for stamps, but not the stamps.

How can an inmate get stamps while in jail or prison?

Stamps can be purchased in the jail commissary bythe inmate.

If an inmate has no money, will the Potomac Highlands Regional Jail and Correctional Facility give them stamps?

Yes. If an inmate is indigent, the jail will provide them 2-3 stamps, and an equal amount of envelopes and stationery each week.

What happens if I send the inmate drugs or something that can be a weapon, will I get in trouble?

Yes. If you send the inmate drugs, a weapon or anything illegal, it will be turned over to the Hampshire County Sheriff or District Attorneyand it is most likely that you will be prosecuted.

Send an Inmate Mail | Potomac Highlands Regional Jail and Correctional Facility WV (2024)

FAQs

How to send mail to an inmate at West Valley Detention Center? ›

Mail is delivered to each housing unit daily. All outgoing mail must have the inmate's name, booking number, housing location and the return address of the facility [9500 Etiwanda Ave, Rancho Cucamonga, CA 91739] written on the front of the envelope.

How to send money to an inmate in Western Virginia Regional Jail? ›

The web site for making on-line deposits to inmate accounts is: ConnectNetwork. Family members will need a valid email address to set up an account. You will be asked for the email address and you will be sent an email with a link to verify the creation of the account.

How do I email inmates in WV regional jail? ›

Set Up an Account

Visit GettingOut.com Search for the appropriate inmate's name, select that inmate and then purchase credits for the emails and photos. There will be no status of email delivery, email acceptance or if the email was read, due to security reasons.

Do prisons check prisoners mail? ›

If the inmate does not consent, the personnel may either deliver the inmate's mail to the inmate unopened, or return it to the post office unopened marked, "Refused." Most departments of corrections have regulations that authorize officials at state institutions to examine mail addressed to prisoners.

How to send money to an inmate in West Valley Detention Center? ›

Getting Money to an Inmate

Cash can be put on an inmate's books but it must be done in person at the West Valley Detention Center. Money orders or bank checks sent via the mail must be signed and made payable to the inmate. Mailed-in money orders or bank checks cannot exceed $200.00.

Can inmates get packages from Amazon? ›

Amazon.com makes deliveries to prisons. However, we recommend that you contact the prison first to confirm that they accept deliveries and to ask about any special policies they have. The label on the outside of the package should only state the destination address, Amazon.com company name, and return address.

How do inmates send emails? ›

Inmates do not have access to the internet or traditional email providers. Instead, they send messages to the website www.Corrlinks.com. When an inmate's authorized contact wants to return the message, they log into the site to email a prisoner.

What is the jail mail? ›

Definitions. Incarcerated persons Mail: Inmates are allowed to receive enveloped mail and postcards. Inmates are also allowed to receive softbound books, newspapers, and magazines that have been delivered from a publishing company or Internet bookstore. These items must be properly addressed to the inmate.

What county is Central Regional jail in WV? ›

The Central Regional Jail and Corrections Facility is located in Flatwoods, just off of Interstate 79 in Braxton County.

What can you not say in a letter to an inmate? ›

Your correspondence may be opened by the prison. Don't say anything that could cause repercussions for your correspondent, such as disparaging remarks about prison officials. Sexual or violent content is likely to prevent your letter from being delivered.

How do I address mail to an inmate? ›

Mail must contain both the inmate's name and booking number and the sender's name and return address. The envelope may not contain any other unnecessary writing, artwork, or markings on it.

Do they read the letters you sent to jail? ›

All mail received by prisons is recorded, opened and examined. Legal mail cannot be opened but it must have an official stamp that is recognised.

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